To help you plan your packaging supply with ease over the holidays, please note our festive opening hours. Our team will close for Christmas at 4pm (GMT) on Tuesday 23rd December, returning at 8am on Monday 5th January 2026.
While our manufacturing facilities take a short seasonal break, deliveries can still be made throughout the festive period. To secure delivery dates and keep operations running smoothly, please ensure your order is placed by midday (GMT) on Monday 22nd December.
At Duo, we know timing is everything — especially at the busiest time of year. Our team is here to make sure your packaging is where it needs to be, when it needs to be.
UK
Deliveries to UK addresses are available everyday with the exception of:
25th & 26th (PM) December
1st January 2026
Normal services resume on 2nd January 2026.
Germany
Deliveries from our Berlin warehouse are available Monday to Friday except for:
25th December
26th December
1st January 2026
USA
Deliveries from our Atlanta warehouse are available everyday apart from:
November. 27th to 28th Thanksgiving
December. 24th to 25th Christmas
Normal service resumes on December. 26th
Duo ePortal is available 24/7 to give you instant access to tracking information, proof of delivery and replenishment stock orders, whenever you need them. If your account isn’t yet activated, simply email [email protected] and our team will set this up for you.
If you need any extra support with your packaging plans over the festive period, please get in touch with your Duo account manager or contact our office team on 0161 203 5767 or [email protected].
From everyone at Duo, happy holidays. Thank you for trusting us as your packaging partner this year — we value your continued partnership and look forward to achieving more together in 2026.